Foreign research reports low use of mobile devices for reading e-texts among students, so we investigated mobile reading behaviour among UL students. Since the results of the online survey showed that low use of mobile devices for reading e-texts is also characteristic of UL students, we wanted to investigate in more detail the reasons and barriers to the use of mobile devices for reading e-texts. The paper summarises the results of a survey which showed similar results to foreign surveys: students already use mobile devices (most often a smartphone) to read e-texts, but not frequently and not to read longer texts. Barriers are the smaller screen and keyboard, poorer page clarity and poorer ability to highlight text. The surveys also provided information on the most appropriate formats of library services for mobile devices and the most appropriate formats of training on how to use these services. The findings of the research are important for academic libraries, as e-resources constitute a large part of their services and mobile technology is already an important part of student.
User experience is becoming an increasingly important aspect of the quality of services, products and even bibliographic information systems. Due to the lack of comprehensive research into user experience in bibliographic information systems, we developed a questionnaire, covering all key dimensions and aspects of user experience and taking into account the specificities of bibliographic information systems.
In 2019, the Public Library of Užice conducted a survey to assess the level of user knowledge of the search process in COBISS/OPAC (now COBISS+). The survey consisted of the following segments: user profile, most commonly used access points, use of screen tips and ease of searching, and user evaluation of the search results obtained.
