Monitoring user debts and debt recovery in public libraries: the case of the Kranj City Library

Kranj City Library is one of the largest Slovenian public libraries, which, like most Slovenian libraries, also deals with the debts of its users. Prohit Claims Management Agency helps us to collect the debts. Before collection by an external contractor, we first carry out a series of procedures in the library to collect the debts ourselves. We regularly monitor the debts of library users and inform them about their debts.

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Reading behaviour of students at the University of Ljubljana in a mobile environment

Foreign research reports low use of mobile devices for reading e-texts among students, so we investigated mobile reading behaviour among UL students. Since the results of the online survey showed that low use of mobile devices for reading e-texts is also characteristic of UL students, we wanted to investigate in more detail the reasons and barriers to the use of mobile devices for reading e-texts.

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Professional self-confidence in reading literacy promotion

Participation in professional events in the fields of reading literacy and reading culture has a positive impact on boosting professional self-confidence. The available data reflects the accessibility of professional events for the promotion of reading literacy and reading culture in Slovenia. Practitioners attend such training, but at the same time, they doubt their competence to encourage and plan the development of reading literacy and reading culture.

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COBISS+ user experience

User experience is becoming an increasingly important aspect of the quality of services, products and even bibliographic information systems. Due to the lack of comprehensive research into user experience in bibliographic information systems, we developed a questionnaire, covering all key dimensions and aspects of user experience and taking into account the specificities of bibliographic information systems.

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Users in the COBISS environment – experiences at the Public Library of Užice

In 2019, the Public Library of Užice conducted a survey to assess the level of user knowledge of the search process in COBISS/OPAC (now COBISS+). The survey consisted of the following segments: user profile, most commonly used access points, use of screen tips and ease of searching, and user evaluation of the search results obtained.

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Library System Development Centre, National and University Library, and integration of school libraries in COBISS

The amendments to the Librarianship Act in 2015 redefined the status of school libraries and assigned new tasks associated with the monitoring of the activities and development of school libraries to the National and University Library (NUL). The statistical monitoring of activities performed by school libraries, the designing of the school library development strategy, the concept of three-year development plans and the development of regulations on the conditions to be met by school libraries in the field of education are among the new activities of the Library System Development Centre, NUL.

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