The reference service is an important part of every library, whose purpose is to help users find the information they want and need in order to satisfy their information needs. With the increasing influence of information-technology is also developing tools that allow users remote access to reference services, irrespective of whether they are members of any library.
Prior to higher education reform, the University of Montenegro tended to develop as a loose association of separate organizational units and the University members, the University holding the greatest administrative and organizational autonomy and independence. The library system tended to develop in the same direction – with the central University library as the University member and libraries of faculties and institutes, which completely autonomously and independently worked under the auspices of the faculties and universities as their own organizational units.
