Kranj City Library is one of the largest Slovenian public libraries, which, like most Slovenian libraries, also deals with the debts of its users. Prohit Claims Management Agency helps us to collect the debts. Before collection by an external contractor, we first carry out a series of procedures in the library to collect the debts ourselves. We regularly monitor the debts of library users and inform them about their debts. Users can settle their debts in person at the library or online. We analysed the last three years (from August 2019 to August 2022) in more detail because we were interested in how successful the library is in collecting debts, how many debts are written off for various reasons and how efficient the debt management agency is. In the analysis, we were interested in how many cases regarding unreturned items and unpaid debts were handed over to the agency for collection and how many of these cases were successfully resolved. Based on the data analysis, we found that the library collects most of the debts itself. The agency, however, is very successful at resolving the difficult-to-collect receivables that were handed over to them.
Foreign research reports low use of mobile devices for reading e-texts among students, so we investigated mobile reading behaviour among UL students. Since the results of the online survey showed that low use of mobile devices for reading e-texts is also characteristic of UL students, we wanted to investigate in more detail the reasons and barriers to the use of mobile devices for reading e-texts.
Participation in professional events in the fields of reading literacy and reading culture has a positive impact on boosting professional self-confidence. The available data reflects the accessibility of professional events for the promotion of reading literacy and reading culture in Slovenia. Practitioners attend such training, but at the same time, they doubt their competence to encourage and plan the development of reading literacy and reading culture.
User experience is becoming an increasingly important aspect of the quality of services, products and even bibliographic information systems. Due to the lack of comprehensive research into user experience in bibliographic information systems, we developed a questionnaire, covering all key dimensions and aspects of user experience and taking into account the specificities of bibliographic information systems.
In 2019, the Public Library of Užice conducted a survey to assess the level of user knowledge of the search process in COBISS/OPAC (now COBISS+). The survey consisted of the following segments: user profile, most commonly used access points, use of screen tips and ease of searching, and user evaluation of the search results obtained.
In this paper we discuss the competencies of librarians and informatologists, terminological disagreements as well as attempts to investigate the various paths of influence on academic education in the field of Information sciences.
The paper presents a critically based overview of didactic approaches and models that have been developing as a part of the education idea in 21st century. The discussion is focused on challenges provoked by information and telecommunication technology and its applications in the educational processes.
The amendments to the Librarianship Act in 2015 redefined the status of school libraries and assigned new tasks associated with the monitoring of the activities and development of school libraries to the National and University Library (NUL). The statistical monitoring of activities performed by school libraries, the designing of the school library development strategy, the concept of three-year development plans and the development of regulations on the conditions to be met by school libraries in the field of education are among the new activities of the Library System Development Centre, NUL.
