Online referenčna služba

Presented are the impressions of the Digital Reference Pre-Conference held in conjunction with the 2002 American Library Association annual conference in Atlanta. Over the last years, the online reference service has established itself in the American libraries, and has now slowly been trying to find its way into Europe.

Knjižnice med Gutenbergom in Gatesom: Vloga znanstvenih knjižnic v novo nastajajoči medijski krajini

Libraries have gone throughout many changes in history; nowadays, with names like Gates and Joy, they find themselves at a similiar turning point as once personified by Gutenberg. EU is aware of the depth of the metamorphosis taking place and supports it with different political documents, such as the Guidelines on Library Related Legislation and Policy which are dealt with in detail in this article.

Zadovoljstvo uporabnikov sodobne informacijske tehnologije

Development and use of modern IT (information technology) are, in many ways, changing the style of work and lifestyle of individuals, companies and of the entire society. In the article, several significant factors influencing the quality of information business services and users sastisfaction – related to the most effective and efficient use of the opportunities offered by IT – are analysed.

Splošni slovenski geslovnik

An assessment of the Splošni slovenski geslovnik (Slovenian general list of subject headings), published by the National and University Library (NUK) in 2000, is dealt with in this article. The analysis of the NUK subject headings list is made in the light of individual principles comprised in 1999 IFLA’s Principles Underlying Subject Heading Languages (SHLs).