Korisnici u COBISS okruženju – iskustva Narodne biblioteke Užice

Users in the COBISS environment – experiences at the Public Library of Užice

Gordana Bacotić, Biljana Ristović

anketa | COBISS/OPAC | katalog | korisnici | Narodna biblioteka Užice | pretraživanje

Narodna biblioteka Užice anketirala je 2019. godine svoje korisnike s ciljem da proveri koliko oni poznaju proces pretraživanja kataloga u aplikaciji COBISS/OPAC (sada COBISS+). Istraživanje se sastojalo iz sledećih segmenata: profil korisnika, najčešće korišćene pristupne tačke, korišćenje ekranskih saveta i olakšica pri pretraživanju i korisnička procena dobijenih rezultata. Uprkos tome što se obuka korisnika za pretraživanje u COBISS/OPAC kontinuirano sprovodila, rezultati istraživanja su pokazali da mogućnosti, koje je nudio COBISS/OPAC, nisu bile dovoljno iskorišćene. Korišćenje bibliotečkih kataloga zahteva veće znanje i angažovanje nego pretraživanje na internetu. Katalog se koristi za pronalaženje već poznatih jedinica građe u fondu Biblioteke, a ne za složena tematska pretraživanja koja su prepuštena bibliotekarima.

COBISS/OPAC, catalogue, users, search, survey, Public Library of Užice

In 2019, the Public Library of Užice conducted a survey to assess the level of user knowledge of the search process in COBISS/OPAC (now COBISS+). The survey consisted of the following segments: user profile, most commonly used access points, use of screen tips and ease of searching, and user evaluation of the search results obtained. Although user training for searching COBISS/OPAC was carried out continuously, the survey results have shown that the options in COBISS/OPAC were not sufficiently used. Using library catalogues requires more knowledge and engagement than searching the Internet. The catalogue is used for finding already known items in the library's holdings, and not for topical searches, which are left to librarians.

21. 5. 2020

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