Referenčni servis Vprašaj knjižničarja v sistemu COBISS.SI

Presented is a collaborative reference service Ask a Librarian, which based on a joint effort by 11 institutions officially started operating in the COBISS.SI system on 1 January 2005. Along with the history of the service from the first conceptual ideas in 2001 to the organisation and rules, also presented in this paper is its operation that provides, together with the E-mail service, additional new Web Chat service.


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31. 12. 2005
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